What is diplomacy, exactly? Diplomacy is the art of dealing with people in a sensitive and tactful way (Cambridge dictionary). The same tactics that are used to solve big world issues such as trade, economics, environment, and human rights, can… Continue Reading…
Building teams • Communication • Conflict Resolution • Diplomacy • Effective Teams • Influence • Listening • negotiations • Overcome Challenges • Skills
July 26, 2021
Communication • Embracing learning • Engaged Employees • Group Meeting Dynamics • Influence • Leadership • Listening • Logical Thinking • Motivation • Persuade • Purpose
July 19, 2021
The difference between persuade, influence, and coerce Starting with a common understanding of persuade, influence and coerce terms helps! To persuade is to “make someone do or believe something by giving them a good reason to do it or by talking to that person and making them believe it” (Cambridge… Continue Reading…
Communication • Group Meeting Dynamics • Leadership • Listening • Rapport
March 1, 2021
What is the Rapport Challenge? It helps to define rapport first. Rapport is defined by the Merriam-Webster Dictionary as “a friendly, harmonious relationship. In particular (especially): a relationship characterized by agreement, mutual understanding, or empathy that makes communication possible or easy” That was… Continue Reading…
advocate • ally • Building teams • Communication • Effective Teams • Leadership • Listening • Performance Management
February 8, 2021
Building up other people requires key competencies Building up people isn’t quite the same as stacking them, so pictures really are worth a thousand words in moments like this. Many competencies, or skills, are critical to career and personal success…. Continue Reading…
Adapting • Communication • Embracing learning • empathy • Leadership • Listening • Overcome Challenges • Resilience • Uncertainty
December 21, 2020
What has this year’s uncertainty shown us? As I write the final BLOG in 2020, I reflect on the uncertainty experienced this year. So much has happened (I know this is said by many almost every year, but really this… Continue Reading…