People skills or technical skills? As professionals in finance, engineering, medicine, law, or hospitality, we spend significant time learning and acquiring technical skills but relatively little on people skills. Technical skills are things like preparing and analyzing information, data management,… Continue Reading…
Adapting • Communication • Confidence • Determination • Embracing learning • empathy • Good Questions • Influence • Leadership • Listening • Opportunities • Persuade • Purpose • Rapport • Resiliency • Skills
December 20, 2021
Building teams • Communication • Conflict Resolution • Diplomacy • Effective Teams • Influence • Listening • negotiations • Overcome Challenges • Skills
July 26, 2021
What is diplomacy, exactly? Diplomacy is the art of dealing with people in a sensitive and tactful way (Cambridge dictionary). The same tactics that are used to solve big world issues such as trade, economics, environment, and human rights, can… Continue Reading…
Communication • Embracing learning • Engaged Employees • Group Meeting Dynamics • Influence • Leadership • Listening • Logical Thinking • Motivation • Persuade • Purpose
July 19, 2021
The difference between persuade, influence, and coerce Starting with a common understanding of persuade, influence and coerce terms helps! To persuade is to “make someone do or believe something by giving them a good reason to do it or by talking to that person and making them believe it” (Cambridge… Continue Reading…
Communication • Group Meeting Dynamics • Leadership • Listening • Rapport
March 1, 2021
What is the Rapport Challenge? It helps to define rapport first. Rapport is defined by the Merriam-Webster Dictionary as “a friendly, harmonious relationship. In particular (especially): a relationship characterized by agreement, mutual understanding, or empathy that makes communication possible or easy” That was… Continue Reading…
advocate • ally • Building teams • Communication • Effective Teams • Leadership • Listening • Performance Management
February 8, 2021
Building up other people requires key competencies Building up people isn’t quite the same as stacking them, so pictures really are worth a thousand words in moments like this. Many competencies, or skills, are critical to career and personal success…. Continue Reading…