AdaptingCommunicationConfidenceDeterminationEmbracing learningempathyGood QuestionsInfluenceLeadershipListeningOpportunitiesPersuadePurposeRapportResiliencySkills

People skills or technical skills? As professionals in finance, engineering, medicine, law, or hospitality, we spend significant time learning and acquiring technical skills but relatively little on people skills. Technical skills are things like preparing and analyzing information, data management,… Continue Reading…

Building teamsCareerCommunicationDecision-makingEffective TeamsempathyEngaged EmployeesLeadershipPurposeRapportRelationship BuildingSuccessTrustValues

Why is trust important? Trust is the foundation of every relationship we have, personal and professional. It is defined by Merriam-Webster as “truthfulness or accuracy, confidence in, rely upon confidently…”.  This means that every single decision we make or action we take… Continue Reading…

CommunicationGroup Meeting DynamicsLeadershipListeningRapport

What is the Rapport Challenge? It helps to define rapport first. Rapport is defined by the Merriam-Webster Dictionary as “a friendly, harmonious relationship. In particular (especially): a relationship characterized by agreement, mutual understanding, or empathy that makes communication possible or easy” That was… Continue Reading…

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